Refund Policy

Refunds are available within 1 week of product purchase by submitting a Refund Request Form to mssuk@mysmallshop.org. Whenever we receive a refund request, we take a prompt action to resolve the dispute of refund. Refund appears on the buyer’s next credit card statement.

The Refund Request Form may be used either by buyers requesting a refund or by product suppliers requesting a refund for their customers.

If you are dissatisfied with our product due to a damaged weave and/or irregular dyeing, please return the product within 7 days ex your country and we will grant a refund. Returned good(s) has/have to be unused.

We are not responsible if a product does not match with a color of your wardrobes.
Please make sure you send goods to UK by FedEx or DHL courier service.

Leander Hollings
15B Wells Road
Ilkley
Leeds
LS29 9JB
United Kingdom

Tel: 07717263426